Turn your IT into a source of success
Navigate complex regulations and protect your business with automated compliance management.
ITSM – four letters that turn your IT into a business enabler:
Information (I)
Your data and systems available and protected at all times.
Technology (T)
Using and mastering modern technologies efficiently.
Service (S)
IT as a reliable service provider for all departments.
Management (M)
Structured processes, measurable quality, clear responsibilities.
ITSM not only makes your IT more stable—it also makes it strategically valuable.
What are the benefits of ITSM?
Structured processes
ITIL standard
Improved collaboration
The advantages of Axso's ITSM
Optimized efficiency
Reduction of process costs and time expenditure for all parties involved.
Ease of use
Intuitive user interface & self-service for maximum autonomy.
Globally applicable
Multilingual platform & AI support in over 70 languages.
ITIL-based security
Your IT structured and secure, compliant at all times.
"change to freedom" – Our promise
Customized solution
Axsos offers an ITSM solution that is tailored precisely to your business requirements.
Fast implementation
Achieve greater structure, efficiency, and freedom in your IT processes in just 90 days.
Sustainable relief
Less complexity, more focus on what matters—for your team and your customers.
Our shared path to freedom
Analysis of your IT structure
We determine your specific needs and processes.
Individual demo
We'll show you how ITSM can increase your efficiency.
quotation preparation
Customized solutions for your business.
Seamless implementation
We integrate ITSM quickly and securely into your systems.
performance measurement
We continuously increase your efficiency with real-time reports and KPIs.
Success story: Hosokawa Alpine
initial situation
Hosokawa Alpine faced the challenge of a fragmented tool landscape consisting of Topdesk, Excel, Jira, and Confluence. This led to isolated processes, a lack of integration, duplicate data maintenance, and a lack of transparency regarding KPIs.
Solution with Xurrent
The introduction of Xurrent as a central platform included:
- Self-service portal in corporate design
- Structured service catalog and knowledge base
- Custom dashboards for KPIs and utilization
The rollout took place in just three months, including proof of concept, testing, and key user involvement.
customer satisfaction
High satisfaction after the introduction of Xurrent.
Fast inquiry processing
Requests resolved in under 2 days.
Positive feedback
In March alone, there were 303 positive responses.
This led to significant efficiency gains and high user acceptance.
Stefan Majewski, Head of IT Operations
"I was particularly impressed by how quickly we were able to roll out the system. Within three months, we had already successfully integrated several areas and were able to evaluate them in real time—something that would have been unthinkable in the past."
Ready for change?
Until complete ITSM implementation
Available for global teams
To your business needs
Let's take the next step together and design your IT so that it truly supports your business.
What are you waiting for?
Learn more about ITSM
Discover how ITSM can transform your business and the fundamental benefits of a structured IT service landscape.
ITSM success stories
Learn more about our implementation process and read specific success stories from our customers.
ITSM works—so why not across the whole company?
ESM (Enterprise Service Management) brings structure and efficiency from IT to all areas.